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Careers at Eric & Julia Vancouver

At Eric & Julia Vancouver, we are always looking for motivated, creative, and passionate people who want to grow with a modern and fast-growing E‑commerce brand. Below you will find our current job openings. If one of these roles sounds like a good fit, we would love to hear from you.

Job Vacancy: Graphic Designer (E‑commerce)

Are you a creative and detail-oriented Graphic Designer looking for a new challenge in the world of E‑commerce? Then this opportunity might be perfect for you.

Eric & Julia Vancouver is a growing online retail brand and is looking for a talented Graphic Designer to strengthen our visual identity and marketing efforts. In this role, you will play a key part in shaping how our brand looks and feels across all digital channels.

Responsibilities

  • Design visually appealing and user-friendly graphics for our website, including banners, product images, and promotional visuals

  • Create marketing materials for social media, email campaigns, and online advertisements

  • Improve the overall user experience through thoughtful and conversion-focused design

  • Collaborate closely with the marketing team to develop creative concepts and translate them into strong visual content

  • Ensure brand consistency across all designs and follow established brand guidelines

Requirements

  • Proven experience as a Graphic Designer, preferably within an E‑commerce or digital environment

  • Strong skills in graphic design tools such as Adobe Photoshop, Illustrator, and/or similar software

  • Excellent sense of aesthetics, layout, and attention to detail

  • Ability to work efficiently under deadlines in a fast-paced environment

  • Strong communication skills and the ability to collaborate with remote teams

  • A portfolio showcasing relevant design work

What We Offer

  • The opportunity to be part of a fast-growing international E‑commerce brand

  • Creative freedom and the chance to make a real impact on brand identity

  • Competitive salary based on experience

  • Flexible working hours and the possibility of remote work

  • A supportive and inspiring team environment

Interested?
Please send your CV and portfolio to info@ericjuliavancouver.com.

Job Vacancy: E‑commerce Customer Support Associate (Remote)

Do you enjoy helping customers and providing excellent service in an online environment? Are you detail-oriented and solution-focused? Then we would love to hear from you.

Eric & Julia Vancouver is looking for a Customer Support Associate to assist our customers and ensure a smooth shopping experience from start to finish.

Responsibilities

  • Respond to customer inquiries via email in a professional and timely manner

  • Assist customers with questions about orders, shipping, returns, and payments

  • Resolve issues efficiently and maintain a high level of customer satisfaction

  • Communicate internally to follow up on order-related questions

  • Help improve customer service processes where possible

Requirements

  • Previous experience in customer service or E‑commerce support is an advantage

  • Excellent written communication skills in English

  • Strong problem-solving abilities and attention to detail

  • Customer-focused mindset and professional attitude

  • Ability to work independently and manage time effectively

What We Offer

  • Fully remote position

  • Flexible working hours

  • Competitive salary

  • Opportunity to grow with an expanding online brand

  • Friendly and professional team culture

Interested?
Please send your CV and a short motivation to info@ericjuliavancouver.com.

We are always happy to connect with talented people. Even if there is no position that fits your profile at the moment, feel free to send us an open application.