Payment Policy

At Eric & Julia Vancouver, we offer secure and reliable payment options focused on credit card and card-based digital wallet payments. Please note that available payment methods may vary slightly depending on your country, card issuer, and device. Customers are responsible for ensuring that their chosen payment method is supported in their location.

1. Accepted Payment Methods

This store operates as a credit-card-only payment environment. The following payment methods are accepted:

  • Shop Pay

  • Credit & Debit Cards:

    • Visa

    • Mastercard

    • American Express

    • Maestro

  • Apple Pay

  • Google Pay

All payments are subject to authorization and verification by the respective payment provider.

2. Payment Security

Your payment security is very important to us. All transactions are processed using SSL (Secure Socket Layer) encryption, ensuring that your personal and financial information is protected.

  • Payments are handled exclusively by certified third-party payment processors.

  • Eric & Julia Vancouver does not store, process, or have access to your full credit card or payment details.

3. Payment Processing

  • Orders are only processed once payment has been successfully completed and confirmed.

  • If a payment is declined, cancelled, or fails for any reason, the order will not be processed.

We reserve the right to place orders on hold or cancel them in cases of suspected fraud, chargeback risk, or payment irregularities.

4. Refunds

If you are entitled to a refund (for example, following an approved return in accordance with our Return & Refund Policy), refunds will be processed as follows:

  • Refunds are issued within 14 days after the returned item has been received and approved

  • Refunds are made to the original payment method used at checkout

Please note that the time it takes for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

5. Contact Information

If you have any questions regarding payments, billing, or refunds, please contact us at:

Company Name: Eric & Julia Vancouver
Email: info@ericjuliavancouver.com

This Payment Policy may be updated periodically to reflect changes in payment methods, regulations, or business operations. The version published on our website is always the most current and applicable.