Privacy Policy

 this Privacy Policy applies to the services of Eric & Julia Vancouver ("we", "us", or "our"), available via info@ericjuliavancouver.com. We respect the privacy of our customers and are committed to handling all personal information you provide to us with care, confidentiality, and in accordance with applicable data protection laws.

1. Collected Data

When you place an order, create an account, or otherwise use our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • IP address and device information

  • Order history and customer interactions

  • Website usage data and activities on our website

2. Purposes of Data Processing

We use your personal data for the following purposes:

  • Processing, fulfilling, and delivering orders

  • Providing customer service and support

  • Communicating order updates, confirmations, and service-related messages

  • Sending relevant information, promotions, or updates (where legally permitted)

  • Improving our website, services, and overall customer experience

  • Preventing fraud, abuse, and unauthorized access

As a dropshipping business, some order-related information may be shared with fulfillment partners solely for the purpose of processing and delivering your order.

3. Sharing Data with Third Parties

Your personal data is only shared with third parties when necessary to carry out our services or when legally required. These third parties may include:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

  • Analytics and marketing partners (where applicable)

All third parties are required to handle your data securely and in compliance with applicable privacy regulations.

4. Data Retention

We do not retain your personal data longer than necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law (for example, for tax or accounting purposes).

5. Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze visitor behavior and website performance

  • Support marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict the processing of your data

  • Request data portability, where applicable

To exercise any of these rights, please contact us at info@ericjuliavancouver.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Contact Information

If you have any questions, concerns, or comments about this Privacy Policy or how we handle your personal data, please contact us using the details below:

Company Name: Eric & Julia Vancouver
Email: info@ericjuliavancouver.com

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.